Technical Support

One Step Retail Solutions offers unparalleled technical support with over 20 certified support specialists to respond to your needs effectively and swiftly.

Fast, knowledgeable technical support – get the answers and expert support you need – quickly!


One Step Retail Solutions offers unparalleled support with over 20 certified Product Support Specialists to respond to your needs effectively and swiftly, making us the largest help desk of any point of sale software reseller in the world.

Our fully dedicated Product Support Specialists have years of experience with retailers and our point of sale systems. They are, by far, the most professional; best trained and most experienced Retail Pro help you can get in the United States.

We have also created a Knowledge Base that is the largest Retail Pro resource in the world and available only to our clients.

Support Options:

One Step offers support options to fit any need, from comprehensive support to our new Flex5 Support to emergency, per incident support. Our support provides remote access connectivity to assist you anywhere, anytime. Please use the buttons below to be guided to our Emergency Support Page or our Support Plan Package Page.

Support PlansEmergency Support

 

quotesIt is the mission of One Step Retail Solutions to help retailers worldwide flourish and prosper by providing technology solutions and professional services that help them effectively manage their customers, sales and merchandise.