Ermanno Scervino Opens First US Store with One Step

Posted by on Oct 27, 2015 in Retail Pro Features and Capabilities, Retail Pro News, Retail Pro User Reviews | Comments Off on Ermanno Scervino Opens First US Store with One Step

Ermanno Scervino has opened its first store in the United States in beautiful Miami. As a high quality Italian clothing brand boutique, their choice in retail technology was an important one, and fortunately for us they chose to stick with Retail Pro and the One Step family. Pleased by our performance and overall rapport, the folks at Ermanno Scervino Miami now know where to go and who to recommend for all their retail technology needs.

On behalf of Ermanno Scervino Miami, we would like to take this opportunity to let you know that we are very pleased with the set up and training our implementation specialist provided. His patience and clear explanation made the training much easier and quick to understand. Although some of us were familiar with Retail Pro, this newer version has made it very simple for all of us. Every time we had a question or needed clarification, even if it didn’t pertain to our implementation specialist, he responded quickly and always with a smile and good attitude.

Today, it is so important to have this type of professional representing your company, as it is all about the experience the customer gets. Customers have many options and choices to go anywhere else, but if the experience and the highest level of customer service is provided, this is what the client remembers and what makes them loyal to a company.

Thank you for your professionalism and patience in opening our new boutique and your continued support every time we need your assistance.

 

Sincerely,

Margarita Mesa

Boutique Manager Ermanno Scervino Miami

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